/* Support 8.1–8.5: light workspace and cards; shared dark global navigation remains. */
body[data-feature^="8."]{--sidebar-width:250px;--header-height:62px;--ink:#1e293b;--text:#334155;--surface:#ffffff;--canvas:#f3f6fb;--muted:#52647a;--line:#dbe3ee;--brand:#2563eb;background:#f3f6fb;color:#1e293b;color-scheme:light}
body[data-feature^="8."] .app-sidebar{background:#0c1d31;border-color:#24405f;color:#e5edff}
body[data-feature^="8."] .app-header{background:#ffffff;border-color:#dbe3ee;color:#1e293b}
body[data-feature^="8."] .sidebar-brand{border-color:#203b59}
body[data-feature^="8."] .sidebar-brand strong{color:#e5edff}
body[data-feature^="8."] .profile-button{color:#1e293b}
body[data-feature^="8."] .nav-group-button{color:#e5edff}
body[data-feature^="8."] .sidebar-brand small{color:#abc1e3}
body[data-feature^="8."] .breadcrumbs{color:#52647a}
body[data-feature^="8."] .page-heading-meta{color:#52647a}
body[data-feature^="8."] .nav-group-button{min-height:53px;height:53px;padding:10px 15px}
body[data-feature^="8."] .nav-group.open{background:#102641;border-radius:6px}
body[data-feature^="8."] .nav-group.open>.nav-group-button{background:#0c3472;color:#fff}
body[data-feature^="8."] .nav-child{color:#bdd0ed;height:38px}
body[data-feature^="8."] .nav-child.active{background:#0759f7;color:#fff}
body[data-feature^="8."] .global-search{background:#f1f5f9;border-color:#dbe3ee;color:#52647a}
body[data-feature^="8."] .global-search input{color:#1e293b}
body[data-feature^="8."] .icon-button{color:#1e293b}
body[data-feature^="8."] .notification-button{color:#1e293b}
body[data-feature^="8."] .app-main{padding:82px 16px 18px 22px}
body[data-feature^="8."] .page-heading{min-height:52px;margin-bottom:0}
body[data-feature^="8."] .page-heading h1{font-size:30px;line-height:38px;color:#1e293b}
body[data-feature^="8."] .breadcrumbs{font-size:13px;margin-top:2px}
body[data-feature^="8."] .page-heading-meta{font-size:13px}
body[data-feature^="8."] .panel{background:#ffffff;border:1px solid #dbe3ee;box-shadow:none}
body[data-feature^="8."] .metric-card{background:#ffffff;border:1px solid #dbe3ee;box-shadow:none}
body[data-feature^="8."] .filter-bar{background:#ffffff;border:1px solid #dbe3ee;box-shadow:none}
body[data-feature^="8."] .panel-heading{border-color:#dbe3ee;min-height:40px;padding:10px 12px 9px}
body[data-feature^="8."] .panel-heading h2{color:#1e293b;font-size:16px}
body[data-feature^="8."] .panel-heading h2 small{color:#52647a}
body[data-feature^="8."] .panel-body{padding:0 12px 12px}
body[data-feature^="8."] .panel-body:only-child{padding:12px}
body[data-feature^="8."] .panel-body.no-padding{padding:0}
body[data-feature^="8."] .data-table{color:#1e293b;font-size:12px}
body[data-feature^="8."] .data-table th{background:#f1f5f9;color:#52647a;border-color:#dbe3ee;height:39px;font-weight:500;padding:9px 7px}
body[data-feature^="8."] .data-table td{border-color:#dbe3ee;height:40px;padding:8px 7px}
body[data-feature^="8."] .data-table tbody tr:hover{background:#e8f1ff}
body[data-feature^="8."] .data-table .selected-row{background:#e8f1ff}
body[data-feature^="8."] .data-table.compact th{height:29px;padding:5px 7px;font-size:11px}
body[data-feature^="8."] .data-table.compact td{height:29px;padding:5px 7px;font-size:11px}
body[data-feature^="8."] .btn{background:#ffffff;border-color:#dbe3ee;color:#1e293b;border-radius:4px;min-height:35px;padding:7px 12px;font-size:12px;box-shadow:none;white-space:nowrap}
body[data-feature^="8."] .btn:hover{background:#f1f5f9;border-color:#b8c7da}
body[data-feature^="8."] .btn-primary{background:#2563eb;border-color:#dbe3ee;color:#ffffff}
body[data-feature^="8."] .btn-primary:hover{background:#1d4ed8}
body[data-feature^="8."] .btn-danger{background:#dc2626;border-color:#dbe3ee;color:#ffffff}
body[data-feature^="8."] .btn-danger:hover{background:#b91c1c;border-color:#b91c1c;color:#ffffff}
body[data-feature^="8."] .btn-soft-danger{background:#fff1f2;border-color:#dbe3ee;color:#be123c}
body[data-feature^="8."] .btn:disabled{opacity:1;background:#f1f5f9;color:#52647a;border-color:#dbe3ee;cursor:not-allowed}
body[data-feature^="8."] .text-link{color:#1d4ed8}
body[data-feature^="8."] .text-muted{color:#52647a!important}
body[data-feature^="8."] .empty-state{color:#52647a!important}
body[data-feature^="8."] .empty-state strong{color:#52647a!important}
body[data-feature^="8."] .form-control{background-color:#ffffff;color:#1e293b;border-color:#dbe3ee;min-height:35px}
body[data-feature^="8."] .form-select{background-color:#ffffff;color:#1e293b;border-color:#dbe3ee;min-height:35px}
body[data-feature^="8."] .date-range{background-color:#ffffff;color:#1e293b;border-color:#dbe3ee;min-height:35px}
body[data-feature^="8."] .form-control::placeholder{color:#52647a}
body[data-feature^="8."] .form-control:focus{border-color:#2563eb;outline:1px solid #2563eb}
body[data-feature^="8."] .form-select:focus{border-color:#2563eb;outline:1px solid #2563eb}
body[data-feature^="8."] .date-range input{color:#1e293b}
body[data-feature^="8."] .field{color:#1e293b;gap:6px;font-size:12px}
body[data-feature^="8."] .field small{color:#52647a}
body[data-feature^="8."] .check-label{color:#1e293b}
body[data-feature^="8."] .filter-bar{padding:12px;gap:12px;margin:0}
body[data-feature^="8."] .filter-actions{gap:7px}
body[data-feature^="8."] .page-tabs{gap:0;border-color:#dbe3ee;margin-bottom:9px}
body[data-feature^="8."] .page-tab{padding:9px 13px;color:#52647a;font-size:12px;flex:1;min-height:35px;border:1px solid #dbe3ee;background:#ffffff}
body[data-feature^="8."] .page-tab.active{background:#e8f1ff;border-color:#dbe3ee;color:#1e40af}
body[data-feature^="8."] .status-pill{font-size:11px;border-radius:4px;padding:4px 8px}
body[data-feature^="8."] .tone-success{color:#047857;background:#ecfdf5}
body[data-feature^="8."] .tone-primary{color:#1d4ed8;background:#eff6ff}
body[data-feature^="8."] .tone-warning{color:#92400e;background:#fffbeb}
body[data-feature^="8."] .tone-danger{color:#be123c;background:#fff1f2}
body[data-feature^="8."] .tone-purple{color:#6d28d9;background:#f5f3ff}
body[data-feature^="8."] .tone-muted{color:#52647a;background:#f1f5f9}
body[data-feature^="8."] .pagination-row{padding:14px 9px;color:#52647a}
body[data-feature^="8."] .pagination-controls .btn{min-height:33px;padding:5px 10px}
body[data-feature^="8."] .metric-card{min-height:112px;padding:15px;gap:14px}
body[data-feature^="8."] .metric-icon{height:48px;width:48px;font-size:26px;border-radius:50%}
body[data-feature^="8."] .metric-label{color:#52647a;font-size:13px}
body[data-feature^="8."] .metric-value{font-size:26px;line-height:1.5;color:#1e293b}
body[data-feature^="8."] .metric-content>small{color:#52647a;font-size:11px}
body[data-feature^="8."] .notice{background:#ffffff;color:#52647a}
body[data-feature^="8."] dialog{background:#e7f2ff;color:#1e293b;border-color:#b7d4f6}
body[data-feature^="8."] .dialog-heading{background:#d7eaff;border-color:#c5dff8}
body[data-feature^="8."] .dialog-body{background:#e7f2ff}
body[data-feature^="8."] .dialog-footer{background:#dceeff;color:#1e293b;border-color:#c5dff8}
body[data-feature^="8."] .app-toast{background:#e7f2ff;color:#1e293b;border-color:#b7d4f6}
body[data-feature^="8."] .detail-pairs dd{color:#1e293b}
body[data-feature^="8."] .demo-footer{color:#52647a;margin-top:10px}
body[data-feature^="8."] .support-page{min-width:0}
body[data-feature^="8."] .support-subtitle{color:#52647a;font-size:14px;line-height:21px;margin:5px 0 14px}
body[data-feature^="8."] .support-avatar{display:block;border-radius:50%;object-fit:cover;border:1px solid #dbe3ee;flex-shrink:0}
body[data-feature^="8."] .support-pairs{display:grid;grid-template-columns:102px minmax(0,1fr);gap:10px 12px;margin:0;color:#1e293b;font-size:12px}
body[data-feature^="8."] .support-pairs dt{color:#52647a;font-weight:400}
body[data-feature^="8."] .support-pairs dd{margin:0;overflow-wrap:anywhere}
body[data-feature^="8."] .support-side-title{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:17px 0;border-bottom:1px solid #dbe3ee;margin-bottom:16px}
body[data-feature^="8."] .support-side-title h2{margin:0;font-size:18px;font-weight:600;color:#1e293b}
body[data-feature^="8."] .support-side-title .btn{min-height:28px;padding:4px 6px;background:transparent;border-color:transparent}
body[data-feature^="8."] .support-side-title>div{display:flex;gap:5px}
body[data-feature^="8."] .support-side-actions{display:flex;justify-content:flex-end;gap:10px;border-top:1px solid #dbe3ee;padding-top:17px;margin-top:17px}
body[data-feature^="8."] .support-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}
body[data-feature^="8."] .support-timeline{list-style:none;padding:4px 0 4px 6px;margin:0}
body[data-feature^="8."] .support-timeline li{border-left:2px solid #dbe3ee;margin-left:8px;padding:6px 0 20px 23px;position:relative;min-height:43px;display:flex;gap:16px;align-items:flex-start}
body[data-feature^="8."] .support-timeline li::before{content:"";position:absolute;left:-8px;top:7px;width:14px;height:14px;border:3px solid #dbe3ee;background:#ffffff;border-radius:50%}
body[data-feature^="8."] .support-timeline li.complete::before{border-color:#dbe3ee;background:#2563eb}
body[data-feature^="8."] .support-timeline li:last-child{border-color:transparent}
body[data-feature^="8."] .support-timeline strong{font-size:13px;min-width:78px}
body[data-feature^="8."] .support-timeline time{font-size:11px;color:#52647a;line-height:22px}
body[data-feature^="8."] .support-timeline p{margin:0;font-size:12px;color:#52647a}
body[data-feature^="8."] .support-source{display:block;color:#52647a;font-size:10px;margin-top:6px;line-height:1.5}
body[data-feature="8.1"] .page-heading{padding-right:405px}
body[data-feature="8.1"] .support-subtitle{padding-right:405px}
body[data-feature^="8."] .support-account-main{margin-right:405px;display:grid;gap:14px}
body[data-feature^="8."] .support-account-main .filter-bar{display:grid;grid-template-columns:120px 120px 120px minmax(160px,1fr) auto;padding:10px 0;gap:8px;border-left:0;border-right:0;border-radius:0;background:transparent}
body[data-feature^="8."] .support-account-main .filter-bar>.field{min-width:0;flex:1}
body[data-feature^="8."] .support-account-main .filter-bar>.field:nth-child(4){min-width:0;flex:2}
body[data-feature^="8."] .support-account-main .filter-actions{flex-wrap:nowrap;justify-content:flex-end;gap:6px}
body[data-feature^="8."] .support-account-main .filter-actions .btn{padding:7px 9px}
body[data-feature^="8."] .support-account-main .data-table{min-width:960px;font-size:11px}
body[data-feature^="8."] .support-account-main .data-table th{height:40px;padding:7px 6px}
body[data-feature^="8."] .support-account-main .data-table td{height:40px;padding:7px 6px}
body[data-feature^="8."] .support-account-side{position:fixed;top:62px;bottom:0;right:0;width:408px;background:#ffffff;border-left:1px solid #dbe3ee;padding:0 19px 18px;overflow-y:auto;z-index:100}
body[data-feature^="8."] .support-account-side .panel{margin-top:9px}
body[data-feature^="8."] .support-account-side .panel-body{padding:14px}
body[data-feature^="8."] .support-account-side .panel-heading{display:none}
body[data-feature^="8."] .support-account-side .page-tabs{margin:15px 0 9px}
body[data-feature^="8."] .support-account-side .page-tab{font-size:13px}
body[data-feature^="8."] .support-staff-profile{display:flex;align-items:center;gap:13px;padding:0 0 3px}
body[data-feature^="8."] .support-staff-profile strong{font-size:19px}
body[data-feature^="8."] .support-staff-profile small{display:block;color:#52647a;margin-top:3px}
body[data-feature^="8."] .support-staff-form{display:grid;gap:11px;margin-top:16px;border-top:1px solid #dbe3ee;padding-top:15px}
body[data-feature^="8."] .support-staff-form h3{font-size:15px;margin:3px 0}
body[data-feature^="8."] .support-staff-form .check-label{margin:0;flex-wrap:wrap;gap:8px}
body[data-feature^="8."] .support-staff-form .check-label small{font-size:10px;color:#52647a}
body[data-feature^="8."] .support-staff-form .field{display:grid;grid-template-columns:103px 1fr;align-items:center}
body[data-feature^="8."] .support-staff-form .field input{min-height:31px;padding:4px 8px;font-size:12px}
body[data-feature^="8."] .support-staff-form .field select{min-height:31px;padding:4px 8px;font-size:12px}
body[data-feature^="8."] .support-person{display:flex;align-items:center;gap:7px;border:0;background:transparent;color:#1e293b;padding:0}
body[data-feature^="8."] .support-toggle{width:17px;height:17px;margin:0;accent-color:#2563eb;cursor:pointer;vertical-align:middle}
body[data-feature^="8."] .support-toggle:focus-visible{outline:2px solid #2563eb;outline-offset:3px}
body[data-feature^="8."] .support-online-grid{display:grid;grid-template-columns:380px minmax(360px,1fr) 400px;gap:8px;align-items:start}
body[data-feature^="8."] .support-conversations{border:1px solid #dbe3ee;border-radius:5px;background:#ffffff;min-width:0;height:771px;overflow:hidden}
body[data-feature^="8."] .support-chat{border:1px solid #dbe3ee;border-radius:5px;background:#ffffff;min-width:0;height:771px;overflow:hidden}
body[data-feature^="8."] .support-conversations{padding:9px 8px 0}
body[data-feature^="8."] .support-conversations .page-tabs{margin-bottom:10px}
body[data-feature^="8."] .support-conversations .page-tab{padding:8px 7px}
body[data-feature^="8."] .support-conversations .filter-bar{border:0;background:transparent;padding:0 0 8px;gap:7px}
body[data-feature^="8."] .support-conversations .filter-bar>.field{min-width:0;flex:1}
body[data-feature^="8."] .support-conversations .filter-actions{flex:0}
body[data-feature^="8."] .support-conversations .btn{padding:6px 8px}
body[data-feature^="8."] .support-conversation-list{overflow-y:auto;height:calc(100% - 88px)}
body[data-feature^="8."] .support-conversation{display:flex;align-items:center;gap:12px;border:0;border-bottom:1px solid #dbe3ee;background:transparent;color:#1e293b;width:100%;height:83px;padding:10px 6px;text-align:left;position:relative}
body[data-feature^="8."] .support-conversation.active{background:#e8f1ff;outline:1px solid #2563eb;border-radius:4px}
body[data-feature^="8."] .support-conversation>div{min-width:0;flex:1}
body[data-feature^="8."] .support-conversation strong{color:#1e293b;font-size:14px}
body[data-feature^="8."] .support-conversation small{display:block;font-size:11px;line-height:21px;color:#52647a}
body[data-feature^="8."] .support-conversation p{margin:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px;max-width:247px}
body[data-feature^="8."] .support-conversation-age{font-size:11px;color:#52647a;position:absolute;right:9px;top:11px;text-align:right}
body[data-feature^="8."] .support-conversation-age b{display:block;border-radius:12px;background:#be123c;color:#ffffff;font-size:11px;width:20px;text-align:center;margin:4px 0 0 auto}
body[data-feature^="8."] .support-topic{font-size:10px;background:#f1f5f9;border:1px solid #dbe3ee;padding:2px 6px;border-radius:3px;position:absolute;bottom:7px;right:8px;color:#52647a}
body[data-feature^="8."] .support-chat{display:flex;flex-direction:column}
body[data-feature^="8."] .support-chat-header{display:flex;align-items:center;gap:15px;padding:12px 14px;border-bottom:1px solid #dbe3ee;min-height:97px}
body[data-feature^="8."] .support-chat-header>div{min-width:0;flex:1}
body[data-feature^="8."] .support-chat-header strong{font-size:18px;color:#1e293b}
body[data-feature^="8."] .support-chat-header p{margin:4px 0;color:#52647a;font-size:12px}
body[data-feature^="8."] .support-chat-header small{font-size:11px;color:#52647a}
body[data-feature^="8."] .support-chat-header .btn{padding:7px 10px}
body[data-feature^="8."] .support-chat-history{flex:1;min-height:0;overflow-y:auto;padding:11px 13px}
body[data-feature^="8."] .support-chat-date{display:block;margin:0 auto 13px;text-align:center;font-size:11px;background:#f1f5f9;width:max-content;max-width:100%;padding:4px 13px;color:#52647a;border-radius:3px}
body[data-feature^="8."] .support-message{display:flex;align-items:flex-end;gap:11px;margin:12px 0}
body[data-feature^="8."] .support-message>div{max-width:80%}
body[data-feature^="8."] .support-message.outgoing{flex-direction:row-reverse}
body[data-feature^="8."] .support-message.outgoing time{text-align:right}
body[data-feature^="8."] .support-bubble{background:#ffffff;border:1px solid #dbe3ee;border-radius:10px;padding:10px 13px;line-height:1.65;font-size:13px;color:#1e293b;overflow-wrap:anywhere;white-space:pre-wrap}
body[data-feature^="8."] .outgoing .support-bubble{background:#e8f1ff;border-color:#dbe3ee}
body[data-feature^="8."] .support-message time{font-size:10px;color:#52647a;display:block;margin:4px 0}
body[data-feature^="8."] .support-file{display:flex;align-items:center;gap:13px;border:0;color:#1e293b;background:transparent;padding:0;font-size:12px;text-align:left;white-space:normal}
body[data-feature^="8."] .support-file img{width:57px;height:57px;object-fit:cover;border-radius:4px}
body[data-feature^="8."] .support-file small{display:block;color:#52647a;font-size:10px;margin-top:3px}
body[data-feature^="8."] .support-file>.bi{font-size:21px}
body[data-feature^="8."] .support-composer{border-top:1px solid #dbe3ee;margin:0 10px;padding:9px 0}
body[data-feature^="8."] .support-composer-tools{display:flex;gap:12px;align-items:center;margin-bottom:7px}
body[data-feature^="8."] .support-composer-tools small{font-size:10px;color:#52647a}
body[data-feature^="8."] .support-composer-tools .btn{min-height:31px;padding:5px 12px}
body[data-feature^="8."] .support-composer textarea{width:100%;height:62px;resize:vertical;max-height:125px;border:1px solid #dbe3ee;border-radius:5px;background:#ffffff;color:#1e293b;font-size:12px;padding:10px 12px;line-height:1.5}
body[data-feature^="8."] .support-composer textarea::placeholder{color:#52647a}
body[data-feature^="8."] .support-conversation-actions{display:flex;gap:7px;padding:8px 11px 12px;border-top:1px solid #dbe3ee;flex-wrap:wrap}
body[data-feature^="8."] .support-conversation-actions .btn{min-height:32px;padding:6px 9px;font-size:11px}
body[data-feature^="8."] .support-online-details{display:grid;gap:7px;min-width:0}
body[data-feature^="8."] .support-online-details .panel{margin:0}
body[data-feature^="8."] .support-online-details .panel-heading{min-height:36px;padding:7px 11px}
body[data-feature^="8."] .support-online-details .panel-heading h2{font-size:15px}
body[data-feature^="8."] .support-online-details .panel-heading .btn{border:0;background:transparent;min-height:23px;padding:0;font-size:11px;color:#1d4ed8}
body[data-feature^="8."] .support-online-details .panel-body{padding:0 11px 10px}
body[data-feature^="8."] .support-user-head{display:flex;align-items:center;gap:11px;margin-bottom:8px}
body[data-feature^="8."] .support-user-head>div{flex:1}
body[data-feature^="8."] .support-user-head strong{font-size:15px}
body[data-feature^="8."] .support-user-head small{display:block;color:#52647a;font-size:11px;margin-top:5px}
body[data-feature^="8."] .support-user-head .btn{min-height:28px;padding:4px 8px}
body[data-feature^="8."] .support-online-details .support-pairs{margin-left:78px;grid-template-columns:70px 1fr;font-size:11px;gap:5px 9px}
body[data-feature^="8."] .support-wallet{display:grid;grid-template-columns:1fr 1fr;gap:8px 14px;font-size:12px;color:#52647a}
body[data-feature^="8."] .support-wallet strong{color:#92400e;font-size:17px;margin-left:9px;font-weight:500}
body[data-feature^="8."] .support-wallet b{color:#1e293b;margin-left:14px;font-weight:400}
body[data-feature^="8."] .support-quick-replies{display:grid;grid-template-columns:1fr 1fr;gap:5px}
body[data-feature^="8."] .support-quick-replies button{display:flex;align-items:center;justify-content:space-between;gap:4px;font-size:11px;border:1px solid #dbe3ee;border-radius:4px;background:#ffffff;color:#1e293b;min-width:0;text-align:left;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;padding:5px 7px}
body[data-feature^="8."] .support-quick-replies button:disabled{background:#f1f5f9;color:#52647a;cursor:not-allowed}
body[data-feature^="8."] .support-composer textarea:disabled{background:#f1f5f9;color:#52647a;cursor:not-allowed}
body[data-feature^="8."] .support-quick-replies .bi{color:#1d4ed8}
body[data-feature^="8."] .support-online-details .page-tab{font-size:10px;padding:6px 8px;min-height:27px}
body[data-feature^="8."] .support-faq-grid{display:grid;grid-template-columns:250px minmax(380px,1fr) 420px;gap:9px;min-height:730px}
body[data-feature^="8."] .support-category-tree .panel{height:100%}
body[data-feature^="8."] .support-category-tree .panel-heading{padding:12px 10px 8px;min-height:50px}
body[data-feature^="8."] .support-category-tree .panel-heading h2{font-size:15px;white-space:nowrap}
body[data-feature^="8."] .support-category-tree .panel-heading .btn{padding:6px 8px;font-size:11px;min-height:33px}
body[data-feature^="8."] .support-category-tree .panel-body{padding:0 8px 13px}
body[data-feature^="8."] .support-category-node button{display:flex;align-items:center;gap:8px;min-height:29px;width:100%;border:0;background:transparent;color:#1e293b;text-align:left;font-size:13px;padding:4px 8px;border-radius:4px}
body[data-feature^="8."] .support-all-category{display:flex;align-items:center;gap:8px;min-height:29px;width:100%;border:0;background:transparent;color:#1e293b;text-align:left;font-size:13px;padding:4px 8px;border-radius:4px}
body[data-feature^="8."] .support-category-node button{padding-left:calc(8px + var(--tree-depth)*22px)}
body[data-feature^="8."] .support-category-node .bi{color:#1d4ed8;font-size:16px}
body[data-feature^="8."] .support-all-category .bi{color:#1d4ed8;font-size:16px}
body[data-feature^="8."] .support-category-node[style*="depth:1"] .bi{font-size:9px}
body[data-feature^="8."] .support-category-node button.active{background:#e8f1ff;color:#1e40af}
body[data-feature^="8."] .support-all-category.active{background:#e8f1ff;color:#1e40af}
body[data-feature^="8."] .support-category-node b{margin-left:auto;background:#ffffff;border-radius:4px;font-weight:400;font-size:11px;padding:2px 6px}
body[data-feature^="8."] .support-all-category b{margin-left:auto;background:#ffffff;border-radius:4px;font-weight:400;font-size:11px;padding:2px 6px}
body[data-feature^="8."] .support-category-actions{display:flex;gap:6px;margin:15px 0 0}
body[data-feature^="8."] .support-category-actions .btn{min-height:28px;padding:5px 8px;font-size:10px}
body[data-feature^="8."] .support-faq-list{min-width:0;display:flex;flex-direction:column}
body[data-feature^="8."] .support-faq-list>.panel{flex:1;display:flex;flex-direction:column}
body[data-feature^="8."] .support-faq-list>.panel>.panel-body{flex:1;display:flex;flex-direction:column}
body[data-feature^="8."] .support-faq-list .pagination-row{margin-top:auto}
body[data-feature^="8."] .support-faq-list .filter-bar{flex-wrap:wrap;padding:10px;gap:8px}
body[data-feature^="8."] .support-faq-list .filter-bar>.field{min-width:160px}
body[data-feature^="8."] .support-faq-list .filter-actions{gap:7px}
body[data-feature^="8."] .support-faq-list .filter-actions .field{min-width:96px}
body[data-feature^="8."] .support-faq-list .filter-actions .btn{padding:7px 9px;font-size:11px}
body[data-feature^="8."] .support-faq-list .data-table{min-width:660px}
body[data-feature^="8."] .support-faq-list .data-table th{height:49px}
body[data-feature^="8."] .support-faq-list .data-table td{height:49px}
body[data-feature^="8."] .support-faq-list .data-table td:nth-child(2){font-size:12px;min-width:150px}
body[data-feature^="8."] .support-tag{font-size:10px;color:#1e293b;background:#ffffff;border-radius:4px;display:inline-block;padding:4px 6px;margin:1px}
body[data-feature^="8."] .support-faq-side{background:#ffffff;border:1px solid #dbe3ee;border-radius:6px;padding:0 20px 18px;margin-top:-50px;min-width:0}
body[data-feature^="8."] .support-faq-form{display:grid;gap:12px}
body[data-feature^="8."] .support-faq-form .field{font-size:13px}
body[data-feature^="8."] .support-faq-form .form-control{font-size:12px;min-height:34px}
body[data-feature^="8."] .support-faq-form .form-select{font-size:12px;min-height:34px}
body[data-feature^="8."] .support-chips{display:flex;gap:4px;flex-wrap:wrap}
body[data-feature^="8."] .support-chips button{background:#e8f1ff;border:1px solid #dbe3ee;border-radius:4px;font-size:12px;color:#1e40af;padding:4px 7px;display:flex;align-items:center;justify-content:space-between;gap:10px}
body[data-feature^="8."] .support-related>button{background:#e8f1ff;border:1px solid #dbe3ee;border-radius:4px;font-size:12px;color:#1e40af;padding:4px 7px;display:flex;align-items:center;justify-content:space-between;gap:10px}
body[data-feature^="8."] .support-inline-input{display:flex;gap:5px}
body[data-feature^="8."] .support-inline-input .field{flex:1}
body[data-feature^="8."] .support-related{display:grid;grid-template-columns:1fr 1fr;gap:7px}
body[data-feature^="8."] .support-related button{text-align:left;font-size:11px;min-width:0}
body[data-feature^="8."] .support-faq-form .rich-editor{background:#ffffff;border:1px solid #dbe3ee;border-radius:4px;overflow:hidden;position:relative}
body[data-feature^="8."] .support-faq-form .editor-toolbar{background:#f1f5f9;border-bottom:1px solid #dbe3ee;padding:5px}
body[data-feature^="8."] .support-faq-form .ql-toolbar.ql-snow{border:0;border-bottom:1px solid #dbe3ee}
body[data-feature^="8."] .support-faq-form .ql-container.ql-snow{border:0;color:#1e293b;min-height:160px;font-size:13px}
body[data-feature^="8."] .support-faq-form .ql-editor{height:160px;min-height:160px;max-height:220px;line-height:1.65;padding:10px;color:#1e293b;overflow-y:auto}
body[data-feature^="8."] .support-faq-form .ql-snow .ql-stroke{stroke:#52647a}
body[data-feature^="8."] .support-faq-form .ql-snow .ql-fill{fill:#52647a}
body[data-feature^="8."] .support-faq-form .ql-snow button:not(:disabled):hover .ql-stroke{stroke:#1d4ed8}
body[data-feature^="8."] .support-faq-form .ql-snow button.ql-active:not(:disabled) .ql-stroke{stroke:#1d4ed8}
body[data-feature^="8."] .support-faq-form .ql-snow button:disabled .ql-stroke{stroke:#52647a}
body[data-feature^="8."] .support-faq-form .ql-snow :is(.ql-picker-label:hover,.ql-picker-label.ql-active,.ql-picker-item:hover,.ql-picker-item.ql-selected) .ql-stroke{stroke:#1d4ed8}
body[data-feature^="8."] .support-faq-form .ql-snow .ql-picker-label[aria-disabled="true"] .ql-stroke{stroke:#52647a}
body[data-feature^="8."] .support-faq-form .ql-snow button:not(:disabled):hover .ql-fill{fill:#1d4ed8}
body[data-feature^="8."] .support-faq-form .ql-snow button.ql-active:not(:disabled) .ql-fill{fill:#1d4ed8}
body[data-feature^="8."] .support-faq-form .ql-snow button:disabled .ql-fill{fill:#52647a}
body[data-feature^="8."] .support-faq-form .ql-snow :is(.ql-picker-label:hover,.ql-picker-label.ql-active,.ql-picker-item:hover,.ql-picker-item.ql-selected) .ql-fill{fill:#1d4ed8}
body[data-feature^="8."] .support-faq-form .ql-snow .ql-picker-label[aria-disabled="true"] .ql-fill{fill:#52647a}
body[data-feature^="8."] .support-faq-form .ql-snow .ql-picker{color:#52647a}
body[data-feature^="8."] .support-faq-form .editor-count{font-size:10px;color:#52647a;text-align:right;padding:2px 8px 5px}
body[data-feature^="8."] .support-faq-form .rich-editor.expanded{position:fixed;inset:8vh 8vw;z-index:1100;background:#ffffff}
body[data-feature^="8."] .support-faq-form .rich-editor.expanded .ql-editor{height:calc(100dvh - 190px);max-height:none}
body[data-feature^="8."] .support-faq-preview{font-size:14px;line-height:1.7}
body[data-feature^="8."] .support-feedback-grid{display:grid;grid-template-columns:minmax(0,1fr) 420px;gap:16px;align-items:start}
body[data-feature^="8."] .support-feedback-grid>main{display:grid;gap:14px;min-width:0}
body[data-feature^="8."] .support-feedback .metric-card{min-height:123px}
body[data-feature^="8."] .support-feedback .filter-bar>.field{min-width:106px}
body[data-feature^="8."] .support-feedback .filter-bar>.field:last-of-type{min-width:220px}
body[data-feature^="8."] .support-feedback .filter-actions{margin-left:auto}
body[data-feature^="8."] .support-table-count{font-size:13px;color:#1e293b;margin:0 0 -5px}
body[data-feature^="8."] .support-feedback-grid .data-table{min-width:930px;font-size:11px}
body[data-feature^="8."] .support-feedback-grid .data-table th{height:37px;padding:7px 6px}
body[data-feature^="8."] .support-feedback-grid .data-table td{height:37px;padding:7px 6px}
body[data-feature^="8."] .support-feedback-side{border:1px solid #dbe3ee;background:#ffffff;border-radius:6px;padding:0 16px 20px;margin-top:-38px;min-height:815px;display:flex;flex-direction:column}
body[data-feature^="8."] .support-feedback-id{display:flex;gap:10px;align-items:center;margin-bottom:20px}
body[data-feature^="8."] .support-feedback-id>strong{flex:1;font-size:20px}
body[data-feature^="8."] .support-feedback-side .support-pairs{gap:11px;font-size:12px;grid-template-columns:90px 1fr}
body[data-feature^="8."] .support-original{display:flex;gap:12px;font-size:12px;line-height:1.8;margin:15px 0}
body[data-feature^="8."] .support-original>span{color:#52647a;width:90px;flex:0 0 90px}
body[data-feature^="8."] .support-original p{margin:0;color:#1e293b}
body[data-feature^="8."] .support-attachments{display:flex;gap:12px;margin-bottom:18px;font-size:12px}
body[data-feature^="8."] .support-attachments>span{width:90px;flex:0 0 90px;color:#52647a}
body[data-feature^="8."] .support-attachments>div{display:grid;grid-template-columns:1fr 1fr;gap:8px;flex:1;min-width:0}
body[data-feature^="8."] .support-attachments button{display:flex;align-items:center;gap:6px;flex-wrap:wrap;border:1px solid #dbe3ee;background:#ffffff;border-radius:5px;color:#1e293b;padding:10px;font-size:10px;text-align:left;min-height:65px;overflow-wrap:anywhere}
body[data-feature^="8."] .support-attachments button>.bi:first-child{font-size:23px;color:#1d4ed8}
body[data-feature^="8."] .support-attachments button>.bi:last-child{font-size:14px;margin-left:auto}
body[data-feature^="8."] .support-feedback-side .page-tabs{margin:0 0 16px;justify-content:flex-start}
body[data-feature^="8."] .support-feedback-side .page-tab{flex:0;border:0;background:none;border-bottom:2px solid transparent;font-size:14px;padding:8px 4px;margin-right:25px}
body[data-feature^="8."] .support-feedback-side .page-tab.active{color:#1e40af;border-bottom-color:#dbe3ee}
body[data-feature^="8."] .support-feedback-side .support-timeline{padding-top:3px}
body[data-feature^="8."] .support-feedback-side .support-timeline li{padding-bottom:19px}
body[data-feature^="8."] .support-feedback-actions{display:flex;gap:7px;margin-top:auto;padding-top:16px;border-top:1px solid #dbe3ee}
body[data-feature^="8."] .support-feedback-actions .btn{padding:8px 10px;min-height:40px;font-size:12px}
body[data-feature^="8."] .support-feedback-replies article{padding:10px;background:#ffffff;border:1px solid #dbe3ee;border-radius:5px;margin-bottom:10px;font-size:12px}
body[data-feature^="8."] .support-feedback-replies time{float:right;font-size:10px;color:#52647a}
body[data-feature^="8."] .support-feedback-replies p{margin:7px 0}
body[data-feature^="8."] .support-feedback-replies small{font-size:10px;color:#52647a}
body[data-feature^="8."] .support-quality>.metrics{grid-template-columns:repeat(4,minmax(0,1fr)) minmax(280px,1.6fr);gap:9px}
body[data-feature^="8."] .support-quality .metric-card{min-height:110px;padding:12px 14px}
body[data-feature^="8."] .support-quality .metric-icon{border-radius:10px;height:54px;width:54px;font-size:30px}
body[data-feature^="8."] .support-quality>.filter-bar{margin:9px 0;flex-wrap:nowrap;padding:12px 16px}
body[data-feature^="8."] .support-quality>.filter-bar>.field{min-width:120px}
body[data-feature^="8."] .support-quality>.filter-bar .date-field{min-width:220px}
body[data-feature^="8."] .support-quality-grid{display:grid;grid-template-columns:minmax(0,1fr) 436px;gap:10px;align-items:start}
body[data-feature^="8."] .support-quality-grid>main{display:grid;gap:10px;min-width:0}
body[data-feature^="8."] .support-quality-charts{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(0,1fr);gap:9px}
body[data-feature^="8."] .support-quality-charts .panel{min-width:0}
body[data-feature^="8."] .support-quality-charts .panel-heading{padding:9px 12px}
body[data-feature^="8."] .support-quality-charts .page-tabs{margin:0;border:0}
body[data-feature^="8."] .support-quality-charts .page-tab{min-height:27px;padding:4px 15px;font-size:11px}
body[data-feature^="8."] .support-quality-charts .panel-heading h2{font-size:15px}
body[data-feature^="8."] .support-quality-grid .data-table{min-width:900px}
body[data-feature^="8."] .support-quality-grid .data-table.compact td{height:29px;font-size:10px;padding:5px 6px}
body[data-feature^="8."] .support-quality-grid .data-table.compact th{height:29px;font-size:10px;padding:5px 6px}
body[data-feature^="8."] .support-quality-side{background:#ffffff;border:1px solid #dbe3ee;border-radius:6px;padding:0 10px 12px;min-width:0}
body[data-feature^="8."] .support-quality-side .support-side-title{padding:10px 0;margin-bottom:10px}
body[data-feature^="8."] .support-quality-side .support-side-title h2{font-size:14px}
body[data-feature^="8."] .support-quality-side .support-side-title .btn{font-size:10px;min-height:22px;padding:3px 7px;border:1px solid #dbe3ee}
body[data-feature^="8."] .support-quality-side .support-pairs{grid-template-columns:75px 1fr 75px 1fr;gap:7px 8px;font-size:10px;margin-bottom:12px}
body[data-feature^="8."] .support-quality-side .support-pairs dd{font-size:10px}
body[data-feature^="8."] .support-score-card{border:1px solid #dbe3ee;border-radius:5px;padding:9px;margin-bottom:8px;background:#ffffff}
body[data-feature^="8."] .support-score-head{display:flex;justify-content:space-between;font-size:13px;font-weight:600;margin-bottom:7px}
body[data-feature^="8."] .support-score-head>span{font-size:12px;font-weight:400}
body[data-feature^="8."] .support-score-head b{font-size:18px;color:#1d4ed8;margin-left:7px}
body[data-feature^="8."] .support-score-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px 13px}
body[data-feature^="8."] .support-score-grid>div{display:flex;align-items:center;gap:7px;font-size:10px}
body[data-feature^="8."] .support-score-grid span{white-space:nowrap}
body[data-feature^="8."] .support-score-grid meter{width:72px;height:10px}
body[data-feature^="8."] .support-score-grid meter::-webkit-meter-bar{background:#f1f5f9;border:0;border-radius:1px}
body[data-feature^="8."] .support-score-grid meter::-webkit-meter-optimum-value{background:#2563eb;border-radius:1px}
body[data-feature^="8."] .support-quality-side>.panel{margin-top:8px}
body[data-feature^="8."] .support-quality-side .panel-heading{padding:8px 10px;min-height:32px}
body[data-feature^="8."] .support-quality-side .panel-heading h2{font-size:13px}
body[data-feature^="8."] .support-quality-side .panel-body{padding:0 9px 10px}
body[data-feature^="8."] .support-quality-side .page-tabs{max-width:190px;margin-left:auto}
body[data-feature^="8."] .support-quality-side .page-tab{min-height:24px;padding:3px 12px;font-size:10px}
body[data-feature^="8."] .support-quality-transcript p{font-size:10px;line-height:1.6;display:flex;gap:8px;align-items:flex-start;margin:5px 0}
body[data-feature^="8."] .support-quality-transcript time{margin-left:auto;flex:0 0 65px;color:#52647a;font-size:9px}
body[data-feature^="8."] .support-chat-role{background:#e8f1ff;color:#1e40af;border-radius:3px;padding:2px 5px;white-space:nowrap}
body[data-feature^="8."] .support-chat-role.staff{background:#ecfdf5}
body[data-feature^="8."] .support-quality-side .panel-body>.btn{min-height:24px;padding:3px 8px;font-size:10px;margin-top:5px}
body[data-feature^="8."] .support-no-voice{padding:17px 6px;color:#52647a;font-size:12px!important}
body[data-feature^="8."] .support-quality-result{margin-bottom:8px}
body[data-feature^="8."] .support-quality-score-inputs{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:7px;margin-bottom:9px}
body[data-feature^="8."] .support-quality-side form{display:grid;gap:9px}
body[data-feature^="8."] .support-quality-side .field{font-size:10px;gap:4px}
body[data-feature^="8."] .support-quality-side .form-control{min-height:29px;font-size:11px;padding:4px 7px}
body[data-feature^="8."] .support-quality-side .form-select{min-height:29px;font-size:11px;padding:4px 7px}
body[data-feature^="8."] .support-quality-side .support-side-actions{margin-top:0;padding-top:9px}
body[data-feature^="8."] .support-quality-side .support-side-actions .btn{min-height:29px;padding:5px 12px;font-size:11px}
@media(max-width:1500px) and (min-width:1101px){body[data-feature^="8."] .support-online-grid{grid-template-columns:310px minmax(320px,1fr) 350px}
body[data-feature^="8."] .support-faq-grid{grid-template-columns:220px minmax(320px,1fr) 370px}
body[data-feature^="8."] .support-quality-grid{grid-template-columns:minmax(0,1fr) 400px}
body[data-feature^="8."] .support-quality-charts{grid-template-columns:1fr}
body[data-feature^="8."] .support-quality>.filter-bar{flex-wrap:wrap}
body[data-feature^="8."] .support-feedback-grid{grid-template-columns:minmax(0,1fr) 390px}
body[data-feature^="8."] .support-account-side{width:380px}
body[data-feature^="8."] .support-account-main{margin-right:380px}}
@media(max-width:1100px){body[data-feature^="8."] .support-online-grid{grid-template-columns:290px minmax(0,1fr)}
body[data-feature^="8."] .support-online-details{grid-column:1/-1;grid-template-columns:1fr 1fr}
body[data-feature^="8."] .support-faq-grid{grid-template-columns:210px minmax(0,1fr)}
body[data-feature^="8."] .support-faq-side{grid-column:1/-1;margin-top:0}
body[data-feature^="8."] .support-feedback-grid{grid-template-columns:minmax(0,1fr)}
body[data-feature^="8."] .support-quality-grid{grid-template-columns:minmax(0,1fr)}
body[data-feature^="8."] .support-feedback-side{margin-top:0;min-height:600px}
body[data-feature^="8."] .support-quality-side .support-pairs{grid-template-columns:100px 1fr 100px 1fr}
body[data-feature^="8."] .support-account-side{position:static;width:auto;margin-top:15px;border:1px solid #dbe3ee;border-radius:5px}
body[data-feature^="8."] .support-account-main{margin-right:0}
body[data-feature="8.1"] .page-heading{padding-right:0}
body[data-feature="8.1"] .support-subtitle{padding-right:0}
body[data-feature^="8."] .support-account-side .panel-body{display:block}
body[data-feature^="8."] .support-account-side .support-staff-form{grid-template-columns:1fr 1fr}
body[data-feature^="8."] .support-account-side .support-staff-form h3{grid-column:1/-1}
body[data-feature^="8."] .support-quality>.metrics{grid-template-columns:repeat(3,minmax(0,1fr))}
body[data-feature^="8."] .support-quality>.filter-bar{flex-wrap:wrap}
body[data-feature^="8."] .support-quality-charts{grid-template-columns:1fr 1fr}}
@media(max-width:700px){body[data-feature^="8."]{--sidebar-width:250px}
body[data-feature^="8."] .app-main{padding:77px 12px 15px}
body[data-feature^="8."] .page-heading{min-height:59px}
body[data-feature^="8."] .page-heading h1{font-size:25px;line-height:31px}
body[data-feature^="8."] .page-heading-meta{display:none}
body[data-feature^="8."] .support-subtitle{font-size:12px;margin:4px 0 12px;line-height:1.65}
body[data-feature^="8."] .support-online-grid{display:grid;grid-template-columns:minmax(0,1fr);gap:12px}
body[data-feature^="8."] .support-faq-grid{display:grid;grid-template-columns:minmax(0,1fr);gap:12px}
body[data-feature^="8."] .support-online-details{display:grid;grid-template-columns:minmax(0,1fr);gap:12px}
body[data-feature^="8."] .support-feedback-grid{display:grid;grid-template-columns:minmax(0,1fr);gap:12px}
body[data-feature^="8."] .support-quality-grid{display:grid;grid-template-columns:minmax(0,1fr);gap:12px}
body[data-feature^="8."] .support-quality-charts{display:grid;grid-template-columns:minmax(0,1fr);gap:12px}
body[data-feature^="8."] .support-online-details{grid-column:auto}
body[data-feature^="8."] .support-faq-side{grid-column:auto}
body[data-feature^="8."] .support-conversations{height:480px}
body[data-feature^="8."] .support-conversation-list{height:385px}
body[data-feature^="8."] .support-chat{height:690px}
body[data-feature^="8."] .support-chat-header{padding:10px;gap:10px}
body[data-feature^="8."] .support-chat-header strong{font-size:15px}
body[data-feature^="8."] .support-chat-header .support-avatar{width:45px;height:45px}
body[data-feature^="8."] .support-chat-header .btn{padding:5px 7px;font-size:10px}
body[data-feature^="8."] .support-chat-header small{font-size:10px}
body[data-feature^="8."] .support-message>div{max-width:77%}
body[data-feature^="8."] .support-message .support-avatar{width:34px;height:34px}
body[data-feature^="8."] .support-bubble{font-size:12px;padding:9px 10px}
body[data-feature^="8."] .support-conversation-actions{gap:5px}
body[data-feature^="8."] .support-conversation-actions .btn{font-size:10px;padding:5px 7px}
body[data-feature^="8."] .support-account-main .filter-bar>.field{min-width:calc(50% - 7px)}
body[data-feature^="8."] .support-account-main .filter-bar>.field:nth-child(4){min-width:calc(50% - 7px)}
body[data-feature^="8."] .support-account-main .filter-actions{width:100%;justify-content:flex-start}
body[data-feature^="8."] .support-account-main .filter-actions .btn{flex:1}
body[data-feature^="8."] .support-account-side{padding:0 12px 15px}
body[data-feature^="8."] .support-account-side .support-staff-form{grid-template-columns:1fr}
body[data-feature^="8."] .support-account-side .support-staff-form h3{grid-column:auto}
body[data-feature^="8."] .support-account-side .support-side-actions{flex-wrap:wrap}
body[data-feature^="8."] .support-account-side .support-side-actions .btn{flex:1}
body[data-feature^="8."] .support-category-tree .panel-body{max-height:330px;overflow:auto}
body[data-feature^="8."] .support-faq-side{padding:0 12px 16px;margin-top:0}
body[data-feature^="8."] .support-faq-form{gap:14px}
body[data-feature^="8."] .support-faq-list .filter-bar>.field{min-width:100%}
body[data-feature^="8."] .support-faq-list .filter-actions{flex-wrap:wrap;width:100%}
body[data-feature^="8."] .support-faq-list .filter-actions .field{flex:1}
body[data-feature^="8."] .support-faq-list .filter-actions .btn{flex:1}
body[data-feature^="8."] .support-faq-form .rich-editor.expanded{inset:70px 10px 20px}
body[data-feature^="8."] .support-feedback .metrics{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}
body[data-feature^="8."] .support-quality>.metrics{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}
body[data-feature^="8."] .support-feedback .metric-card{min-height:100px;padding:10px;gap:9px}
body[data-feature^="8."] .support-quality .metric-card{min-height:100px;padding:10px;gap:9px}
body[data-feature^="8."] .support-quality>.metrics .metric-card:last-child{grid-column:1/-1}
body[data-feature^="8."] .support-quality .metric-icon{height:38px;width:38px;font-size:24px}
body[data-feature^="8."] .support-quality .metric-value{font-size:23px}
body[data-feature^="8."] .support-feedback-side{min-height:650px;padding:0 12px 15px}
body[data-feature^="8."] .support-feedback-id>strong{font-size:17px}
body[data-feature^="8."] .support-feedback-actions{flex-wrap:wrap}
body[data-feature^="8."] .support-feedback-actions .btn{flex:1;font-size:11px;padding:6px 8px}
body[data-feature^="8."] .support-attachments{display:block}
body[data-feature^="8."] .support-attachments>div{margin-top:9px}
body[data-feature^="8."] .support-original>span{width:70px;flex-basis:70px}
body[data-feature^="8."] .support-feedback-side .support-pairs{grid-template-columns:75px 1fr}
body[data-feature^="8."] .support-quality>.filter-bar>.field{min-width:calc(50% - 8px)}
body[data-feature^="8."] .support-quality>.filter-bar .date-field{min-width:calc(50% - 8px)}
body[data-feature^="8."] .support-quality>.filter-bar .date-field{min-width:100%}
body[data-feature^="8."] .support-quality-side .support-pairs{grid-template-columns:80px 1fr;font-size:11px}
body[data-feature^="8."] .support-score-grid{gap:10px 7px}
body[data-feature^="8."] .support-score-grid meter{width:60px}
body[data-feature^="8."] .support-quality-score-inputs{grid-template-columns:repeat(2,minmax(0,1fr))}
body[data-feature^="8."] .support-quality-side .field{font-size:11px}
body[data-feature^="8."] .support-quality-side .support-quality-transcript p{font-size:11px}
body[data-feature^="8."] .support-quality-side .support-quality-transcript time{flex-basis:50px}
body[data-feature^="8."] .support-quality-charts .page-tab{padding:4px 10px}
body[data-feature^="8."] .support-side-title h2{font-size:17px}
body[data-feature^="8."] .support-related{grid-template-columns:1fr}
body[data-feature^="8."] .support-account-side .support-pairs{grid-template-columns:90px 1fr}}

/* Desktop reference calibration from paired source / runtime captures. */
body[data-feature="8.1"] .app-main{padding-top:76px}
body[data-feature="8.1"] .page-heading>div:first-child{display:flex;flex-direction:column}
body[data-feature="8.1"] .page-heading .breadcrumbs{order:-1;line-height:20px;margin:0}
body[data-feature="8.1"] .page-heading h1{margin-top:10px}
body[data-feature="8.1"] .page-heading-meta{display:none}
body[data-feature="8.1"] .support-subtitle{margin-bottom:20px}
body[data-feature="8.2"] .breadcrumbs{display:none}
body[data-feature="8.4"] .breadcrumbs{display:none}
body[data-feature="8.2"] .page-heading{min-height:38px}
body[data-feature="8.4"] .page-heading{min-height:38px}
body[data-feature="8.2"] .support-subtitle{margin-bottom:10px}
body[data-feature="8.4"] .support-subtitle{margin-bottom:18px}
body[data-feature="8.3"] .page-heading{min-height:62px}
body[data-feature="8.3"] .breadcrumbs{position:static;line-height:20px;margin:2px 0 0}
body[data-feature="8.3"] .support-subtitle{margin-top:10px;margin-bottom:18px}
body[data-feature="8.5"] .support-subtitle{margin-bottom:4px}
body[data-feature^="8."] .support-online-details .panel-heading .btn{min-height:24px;padding:0}
body[data-feature^="8."] .support-conversations .filter-bar{border:0;padding:0 0 8px;background:transparent}
body[data-feature^="8."] .support-user-head strong{color:#1e293b}
body[data-feature^="8."] .support-staff-profile strong{color:#1e293b}
body[data-feature^="8."] .support-staff-form h3{color:#1e293b}
body[data-feature^="8."] .support-feedback-id>strong{color:#1e293b}
body[data-feature^="8."] .support-timeline strong{color:#1e293b}
body[data-feature^="8."] .support-faq-form .support-keyword-field{display:grid;grid-template-columns:minmax(0,1fr) 130px;column-gap:6px;align-items:start}
body[data-feature^="8."] .support-keyword-field>span{grid-column:1/-1}
body[data-feature^="8."] .support-keyword-field .support-chips{gap:3px}
body[data-feature^="8."] .support-keyword-field .support-chips button{gap:4px;padding:3px 5px;font-size:11px;min-height:33px}
body[data-feature^="8."] .support-keyword-field .support-inline-input .btn{font-size:11px;min-height:33px;padding:5px 7px}
body[data-feature^="8."] .support-keyword-field .support-inline-input .btn .bi{display:none}
body[data-feature^="8."] .support-keyword-field .support-inline-input .form-control{padding:5px 6px;min-width:0;width:100%;min-height:33px}
body[data-feature^="8."] .support-faq-form .editor-toolbar.ql-toolbar.ql-snow{display:flex;flex-wrap:wrap;align-items:center;gap:3px;padding:5px;height:auto;min-height:38px}
body[data-feature^="8."] .support-faq-form .editor-toolbar .ql-formats{display:inline-flex;flex:0 0 auto;gap:1px;margin:0!important}
body[data-feature^="8."] .support-faq-form .editor-toolbar.ql-toolbar button{width:20px;height:26px;padding:2px;flex:0 0 20px}
body[data-feature^="8."] .support-faq-form .editor-toolbar .ql-picker.ql-header{width:48px;flex:0 0 48px}
body[data-feature^="8."] .support-faq-form .editor-toolbar .ql-picker.ql-color{width:24px;flex:0 0 24px}
body[data-feature^="8."] .support-faq-form .editor-toolbar .ql-picker-label{white-space:nowrap;padding-left:2px;padding-right:12px;font-size:11px;color:#52647a}
body[data-feature^="8."] .support-faq-form .editor-toolbar .ql-picker-options{background:#f1f5f9;border-color:#dbe3ee;color:#1e293b}
body[data-feature^="8."] .support-faq-form .editor-toolbar button{color:#52647a}
body[data-feature^="8."] .support-faq-form .ql-editor.ql-blank::before{color:#52647a}
body[data-feature^="8."] .support-faq-form .support-side-actions{margin-top:3px;padding-top:12px}
body[data-feature^="8."] .support-feedback .filter-bar{padding:10px;gap:8px}
body[data-feature^="8."] .support-feedback .filter-bar>.field{min-width:108px}
body[data-feature^="8."] .support-feedback .filter-bar>.date-field{min-width:180px}
body[data-feature^="8."] .support-feedback .filter-bar>.field:last-of-type{min-width:220px}
body[data-feature^="8."] .support-feedback .filter-actions .btn{min-height:32px;padding:6px 11px}
body[data-feature^="8."] .support-feedback-side .page-tabs{margin:0 0 16px}
body[data-feature^="8."] .support-quality>.filter-bar{padding:10px 16px;margin:8px 0}
body[data-feature^="8."] .support-quality-charts .panel-heading{min-height:38px;padding:7px 12px;flex-wrap:nowrap}
body[data-feature^="8."] .support-quality-charts .panel-heading h2{font-size:15px}
body[data-feature^="8."] .support-quality-charts .page-tabs{margin:0}
body[data-feature^="8."] .support-quality-charts .page-tab{min-height:27px;padding:4px 12px;font-size:11px}
body[data-feature^="8."] .support-quality-charts .panel-body{padding:0 12px 8px}
body[data-feature^="8."] .support-quality-charts .support-source{font-size:10px;line-height:14px;margin-top:3px;white-space:nowrap}
body[data-feature^="8."] .support-quality-grid .data-table.compact th{height:32px;padding:4px 6px;font-size:11px}
body[data-feature^="8."] .support-quality-grid .data-table.compact td{height:28px;padding:4px 6px;font-size:11px}
body[data-feature^="8."] .support-quality-side .support-side-title{padding:9px 0;margin-bottom:9px}
body[data-feature^="8."] .support-quality-side .support-pairs{gap:6px 8px;font-size:11px;margin-bottom:9px}
body[data-feature^="8."] .support-quality-side .support-pairs dd{font-size:11px}
body[data-feature^="8."] .support-quality-side .support-score-card{padding:8px;margin-bottom:7px}
body[data-feature^="8."] .support-quality-side>.panel{position:relative;margin-top:7px}
body[data-feature^="8."] .support-quality-side .panel-heading{min-height:32px;padding:6px 9px}
body[data-feature^="8."] .support-quality-side .panel-heading h2{font-size:13px}
body[data-feature^="8."] .support-quality-side .panel-body{padding:0 9px 8px}
body[data-feature^="8."] .support-quality-side .page-tabs{max-width:185px;margin:0}
body[data-feature^="8."] .support-quality-side .page-tab{min-height:24px;padding:3px 10px;font-size:11px}
body[data-feature^="8."] .support-quality-side .support-quality-transcript{max-height:104px;overflow-y:auto}
body[data-feature^="8."] .support-quality-transcript p{font-size:11px;line-height:1.5;margin:5px 0}
body[data-feature^="8."] .support-quality-transcript time{font-size:10px}
body[data-feature^="8."] .support-quality-side .panel-body>.btn{min-height:24px;padding:3px 8px;font-size:11px;margin-top:4px}
body[data-feature^="8."] .support-quality-result{position:absolute;left:112px;top:6px;margin:0}
body[data-feature^="8."] .support-quality-conclusion-text{font-size:12px;line-height:1.5;margin:1px 0 8px;color:#1e293b}
body[data-feature^="8."] .support-quality-edit-controls>summary{position:absolute;right:9px;top:5px;min-height:26px;line-height:26px;padding:0 7px;border-radius:4px;border:1px solid #dbe3ee;font-size:11px;cursor:pointer;color:#52647a}
body[data-feature^="8."] .support-quality-edit-controls[open]{border-top:1px solid #dbe3ee;padding-top:8px}
body[data-feature^="8."] .support-quality-edit-fields{display:grid;gap:9px}
body[data-feature^="8."] .support-quality-edit-controls[open] .support-quality-score-inputs{margin:0}
body[data-feature^="8."] .support-quality-followup-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px;align-items:end}
body[data-feature^="8."] .support-quality-followup-row>.field{display:grid;grid-template-columns:64px minmax(0,1fr);align-items:center}
body[data-feature^="8."] .support-quality-followup-row .support-side-actions{border:0;padding:0;margin:0}
body[data-feature^="8."] .support-quality-followup-row .form-select{min-height:31px;font-size:11px}
body[data-feature^="8."] .support-quality-followup-row .btn{min-height:31px;font-size:11px}
body[data-feature^="8."] .support-quality-side .field{font-size:11px}
@media(max-width:1200px){body[data-feature^="8."] .support-account-main .filter-bar{display:flex;flex-wrap:wrap}
body[data-feature^="8."] .support-account-main .filter-bar>.field{min-width:calc(50% - 8px)}}
@media(max-width:700px){
 body[data-feature="8.1"] .app-main{padding-top:77px}
 body[data-feature="8.1"] .page-heading h1{margin-top:5px}
 body[data-feature="8.1"] .support-subtitle{margin-bottom:12px}
 body[data-feature="8.2"] .page-heading{min-height:35px}
body[data-feature="8.4"] .page-heading{min-height:35px}
 body[data-feature="8.3"] .breadcrumbs{position:static;margin-top:3px}
 body[data-feature="8.3"] .page-heading{min-height:59px}
 body[data-feature="8.3"] .support-subtitle{margin:4px 0 12px}
 body[data-feature="8.5"] .support-subtitle{margin-bottom:12px}
 body[data-feature^="8."] .support-account-main .filter-actions{width:100%;flex-wrap:wrap;justify-content:flex-start}
 body[data-feature^="8."] .support-conversations .filter-actions{width:auto}
 body[data-feature^="8."] .support-feedback .filter-bar>.field{min-width:calc(50% - 8px)}
 body[data-feature^="8."] .support-feedback .filter-bar>.date-field{min-width:100%}
body[data-feature^="8."] .support-feedback .filter-bar>.field:last-of-type{min-width:100%}
 body[data-feature^="8."] .support-faq-form .support-keyword-field{grid-template-columns:minmax(0,1fr)}
 body[data-feature^="8."] .support-quality-charts .panel-heading{flex-wrap:wrap}
 body[data-feature^="8."] .support-quality-charts .support-source{white-space:normal}
 body[data-feature^="8."] .support-quality-side .support-quality-transcript{max-height:160px}
 body[data-feature^="8."] .support-quality-followup-row{grid-template-columns:minmax(0,1fr)}
 body[data-feature^="8."] .support-quality-followup-row .support-side-actions{justify-content:flex-end}
}

body[data-feature^="8."] .support-online-details .panel-heading{min-height:32px;padding:6px 11px}
body[data-feature^="8."] .support-online-details .panel-body{padding:0 11px 7px}
body[data-feature^="8."] .support-online-details .data-table.compact th{height:23px;padding:3px 7px;font-size:11px}
body[data-feature^="8."] .support-online-details .data-table.compact td{height:23px;padding:3px 7px;font-size:11px}
body[data-feature^="8."] .support-online-details .support-source{line-height:13px;margin-top:3px;font-size:10px}
body[data-feature^="8."] .support-online-details .page-tabs{margin-bottom:6px}
body[data-feature^="8."] .support-online-details .support-quick-replies button{min-height:28px;font-size:11px}

/* At medium desktop widths the details card follows the workspace instead of clipping. */
@media (min-width:1101px) and (max-width:1400px){
 body[data-feature^="8."] .support-online-grid{grid-template-columns:290px minmax(0,1fr)}
 body[data-feature^="8."] .support-online-details{grid-column:1/-1;grid-template-columns:1fr 1fr}
 body[data-feature^="8."] .support-faq-grid{grid-template-columns:210px minmax(0,1fr)}
 body[data-feature^="8."] .support-faq-side{grid-column:1/-1;margin-top:0}
}

/* 在线客服：待发送图片缩略图、聊天里的图片 */
body[data-feature^="8."] .support-pending-images{display:flex;gap:8px;margin-bottom:7px}
body[data-feature^="8."] .support-pending-image{position:relative;width:56px;height:56px;border:1px solid #dbe3ee;border-radius:6px;overflow:hidden}
body[data-feature^="8."] .support-pending-image img{width:100%;height:100%;object-fit:cover;display:block}
body[data-feature^="8."] .support-pending-image button{position:absolute;top:0;right:0;width:18px;height:18px;line-height:16px;padding:0;border:0;border-radius:0 0 0 6px;background:rgba(15,23,42,.65);color:#fff;font-size:13px;cursor:pointer}
body[data-feature^="8."] .support-file img{max-width:160px;max-height:160px;border-radius:6px;display:block}
body[data-feature^="8."] .support-reply-img{max-width:140px;max-height:140px;border-radius:6px;margin:4px 6px 0 0;display:inline-block}